Passenger Information
Information provision for customers with different access needs
Sydney Ferries provides information in a wide range of formats to support customers with different access needs. Sydney Ferries staff are able to assist you with service information.
All signage and service information for Sydney Ferries is provided in English.
Hearing loops are available at Circular Quay and Manly wharves and public announcements are made as a priority service for customers at wharves and on vessels.
The Travel Safely with Sydney Ferries guide details accessibility and safety information and is available on this website, at Circular Quay and Manly wharves. To request a large print or hard copy of the guide, please contact Transport Info 131 500.
The Sydney Ferries website allows customers to print A3 timetables and network maps. To request a hard copy A3 timetable please contact Transport Info 131 500.
Accessibility, service, fares and timetable information is available on this website, www.131500.com.au and by calling 131 500. Hearing and speech impaired customers can access free TTY service for Transport Info by calling 1800 637 500.
Accessible Transport Action Plan
Sydney Ferries will continue to champion the NSW Accessible Transport Action Plan to make ferry travel accessible to everyone.
The Accessible Transport Action Plan is available to view and download from Transport for NSW.