Welcome to Sydney Ferries

Information and statistics

How we are charting

Click here to find information about:

• Service Reliability - the number and percentage of cancelled timetable services;
• On-time Running - the number and percentage of timetable services which run early or late; and
• Fleet Availability and Vessel Reliability - Proportion of the fleet available for services and proportion of vessels which remain in service without withdrawal as a result of mechanical failure

At the above link you will also find information about:

• Customer Complaints monthly statistics since 2007; and
• Information about patronage of our services on a month-by-month basis since 2007.

Performance Data 2009-10

In line with the Government Information (Public Access) Act 2009 NSW (GIPA Act) Sydney Ferries supports the public release of information on its operations that is of interest to its customers and stakeholders.  This report of Performance Data for 2009-10 contains information that has been frequently requested.

SF Proactive Release - Sep2010 (147KB)

Statistics 2009-10

2009-10 Drug and Alcohol Test Totals (15KB)

2009-10 Complaints by Route (13KB)

2009-10 Complaints by Type (12KB)

2009-10 Safety Statistics (64KB)

2007-2010 Taxi Fare 3-Year Comparison (24KB)

2007-2010 Infringements and Cautions (by financial year) (84KB)

Major Assets

Sydney Ferries' major assets are its vessels.  A full list can be found by clicking on the following link.

Major Assets as at 1 July 2010 (17KB)

Domain Names

To ensure the integrity of both our brand and the information which the public relies on, Sydney Ferries has several internet domain names registered, not all of which are in use but because we have them registered they are protected from fraudulent use. The domain names which we have registered are: