Wharf Closures and Upgrades
Wharf Closures and Maintenance
Maritime Services own and maintain the wharves in the Sydney Ferries network. In order to maintain the safety, reliability and efficiency of the ferry network and wharves, it is necessary for Maritime Services to conduct planned and emergency repairs or upgrades as necessary.
To ensure the safety of customers, wharves may need to be closed for a period of time while maintenance works are underway. The length of the wharf closure depends on the work being carried out.
In some cases Sydney Ferries may be able to run the services to and from a nearby suitable wharf; however this is not always possible. In this instance customers may have to seek alternative transport arrangements during the wharf closure period.
Sydney Ferries endeavours to inform customers of wharf closures at least two weeks prior to the closure, although emergency repairs may occur on shorter notice.
Sydney Commuter Wharves Upgrade Program
The NSW Government is undertaking the Sydney Commuter Wharf Upgrade Program, the first stage of which involves upgrades to 12 wharves over the next 4 years. The first upgrade was Milsons Point Wharf, completed in December 2010. Read more about current and planned upgrades at Maritime Services.
Neutral Bay Wharf Closure and Upgrade Community Update.
Rose Bay Wharf Upgrade Community Update.
Customer Information
Generally Sydney Ferries will take the following steps to inform customers of a planned wharf closure:- Placement of prominent wharf closure signs at Circular Quay and affected wharves
- Distribution of wharf closure flyers at Circular Quay
- A letterbox drop of wharf closure flyers to homes in close vicinity to the wharf if necessary
- Regular public address announcements at affected wharves
- A news item on the Sydney Ferries website www.sydneyferries.info and inclusion on the relevant timetable page
- A notice on the Transport Info website 131500.com.au and inclusion in the trip planner
- Notice on the Sydney Ferries Twitter @131500ferries
For more information on wharf closures please call Maritime Services on 13 12 56.
For alternative transport advice and trip planning please call Transport Info 131 500.