Contact Us
General Inquiries
For all service and timetable information, or to provide feedback on our services, please contact Transport Info:
Phone: 131 500
Web: 131500.com.au or click here to leave feedback for Sydney Ferries.
Feedback
If you prefer to submit your feedback personally, please telephone Transport Info on 131 500 and a customer service officer will be happy to assist you. In urgent cases please contact Sydney Ferries by telephone on (02) 9246 8300, or telephone Transport Info on 131 500 and your call will be directed to the most appropriate person within Sydney Ferries.
Please click here to leave feedback about the Sydney Ferries website.
Lost Property
The Lost Property Office at Circular Quay Wharf 3 is open for enquiries and collection on weekdays between 7.30am and 4:00pm.
If you've misplaced an item on one of our ferries, please try to provide Sydney Ferries with the following information:
- Your contact details, including full name, email and contact telephone
- A full description of the item lost
- The time and place where you boarded the ferry and your destination
Phone: +61 (02) 9207 3101 between 7.30am and 4.00pm Monday to Friday. For urgent lost property outside of business hours, please contact Transport Info 131 500.
Business details
Phone: +61 (02) 9246 8300
Fax: +61 (02) 8113 1900
ABN: 46 202 040 027
Mailing Address:
Sydney Ferries
PO Box R1799
Royal Exchange NSW 1225
Head Office Street Address:
Level 9, 37 Pitt Street
Sydney NSW 2000
Business Hours: 8:30am to 5:00pm Monday to Friday.