Welcome to Sydney Ferries

Contact Us

 

Have a query?

You may wish to consult our frequently asked questions.

General Inquiries

For all service and timetable information, or to provide feedback on our services, please contact Transport Info:

Phone: 131 500 
Web: 131500.com.au or click here to leave feedback for Sydney Ferries.

Feedback

If you prefer to submit your feedback personally, please telephone Transport Info on 131 500 and a customer service officer will be happy to assist you. In urgent cases please contact Sydney Ferries by telephone on (02) 9246 8300, or telephone Transport Info on 131 500 and your call will be directed to the most appropriate person within Sydney Ferries.

Please click here to leave feedback about the Sydney Ferries website.

Lost Property

The Lost Property Office at Circular Quay Wharf 3 is open for enquiries and collection on weekdays between 7.30am and 4:00pm.

If you've misplaced an item on one of our ferries, please try to provide Sydney Ferries with the following information:

• Your contact details, including full name, email and contact telephone
• A full description of the item lost
• The time and place where you boarded the ferry and your destination

Phone: +61 (02) 9207 3101 between 7.30am and 4.00pm Monday to Friday. For urgent lost property outside of business hours, please contact Transport Info 131 500.

Business details

Phone: +61 (02) 9246 8300

Fax: +61 (02) 8113 1900

ABN: 46 202 040 027

Mailing Address:
Sydney Ferries
PO Box R1799
Royal Exchange NSW 1225

Head Office Street Address:
Level 9, 37 Pitt Street
Sydney NSW 2000

Business Hours: 8:30am to 5:00pm Monday to Friday.